1. Orders and pricing
All orders are subject to availability. Live plants and flowers are natural products, so size, colour and shape may vary slightly from the photos.
Prices are shown in Kuwaiti Dinar (KWD) and include VAT where applicable.
2. Delivery
We deliver across Kuwait. Delivery is free on orders over 250 KWD; otherwise the delivery fee is shown at checkout.
Someone must be available to receive fresh flowers and plants. If a delivery cannot be completed, we will contact you to rearrange it.
3. Returns and refunds
If a plant or flower arrives damaged, tell us within 24 hours with a photo and we will replace it or refund you.
Garden supplies can be returned unused within 14 days of delivery.
4. Maintenance services
Garden visits are scheduled at a time you choose. You can reschedule or cancel free of charge up to 24 hours before the visit.
Subscription plans renew automatically until you cancel them from your account.
5. Store credit
Store credit can be used on any order, cannot be exchanged for cash and expires 12 months after it is issued.
6. Your account
You are responsible for keeping your account details secure. Tell us straight away if you suspect someone else has used your account.
7. Changes to these terms
We may update these terms from time to time. The date at the top shows when they last changed.