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Privacy Policy

Last updated 1 October 2026

This policy explains what personal information Gardenia collects when you shop with us or book a garden service, how we use it, and the choices you have.

1. Information we collect

Account details you give us: your name, email address, phone number and delivery address.

Order and service details: the products you buy, the services you book, photos you upload of your garden, and your appointment preferences.

Payment details are processed by our payment provider. Gardenia never stores your full card number.

2. How we use your information

To deliver your orders, schedule and carry out garden visits, and keep you updated about them.

To manage your account, store credit and subscriptions.

To send newsletters and offers — only if you opt in, and you can unsubscribe at any time.

3. Sharing your information

We share only what is needed with delivery partners, our payment provider and service providers who help us run the website. We do not sell your personal information.

4. How long we keep it

We keep your information while your account is active and as long as needed to meet legal and accounting requirements. You can ask us to delete your account at any time.

5. Your rights

You can access, correct or delete your personal information from your account or by contacting us. You can also object to marketing at any time.

6. Cookies

We use essential cookies to keep you signed in and remember your cart, and optional analytics cookies to improve the site. You can change your cookie choices in your browser.

7. Contact us

Questions about this policy? Email privacy@gardenia.com.kw or use our contact page.